

Customer Concerns or Suggestions - The Division of Medical Quality Assurance strives to provide quality customer service and is continually looking for ways to improve. We welcome the opportunity to hear your concerns or suggestions about the customer service you received. Tell us how we are doing.
Mediation Customer Satisfaction - The Consumer Services Unit within the division’s Enforcement Program would like to hear from you regarding your satisfaction with our mediation process. Tell us how we are doing.
Enforcement Survey - Enforcement would like to hear from you regarding your satisfaction with our complaint process. Tell us how we are doing."
| MISSION: | To protect and promote the health of all residents and visitors in the state through organized state |
| and community efforts, including cooperative agreements with counties. | |
| VISION: | A healthier future for the people of Florida. |
| PURPOSE: | To protect the public through health care licensure, enforcement and information. |
| FOCUS: | To be the nation's leader in quality health care regulation. |
| VALUES: | Integrity, Commitment, Respect, Excellence, Accountability, Teamwork, & Empowerment. |